Transforming Business Decisions with Automated UC Analytics
Our UC Analytics platform integrates cutting-edge artificial intelligence with sophisticated data modelling techniques to deliver unparalleled real-time insights across all communication channels.
Comprehensive Data Integration
Our platform seamlessly unifies data from various communication channels—fixed line, mobile Microsoft Teams video, chat and more—into a single, cohesive view.
What makes CA3 Different?
CA3 (Comprehensive Communication Analytics 3) is revolutionising the communications analytics landscape with its unique features and capabilities. Here’s what sets CA3 apart from other solutions:
System Agnostic Integration
CA3 seamlessly integrates with all major communication systems, whether it's traditional PBX, VoIP, MS Teams or unified communications platforms. This system-agnostic approach ensures that no matter what technology your clients are using, CA3 can provide comprehensive and consistent analytics.
Transparency in Billing and Call Records
CA3 prioritises transparency by providing detailed and accurate billing information and call records. Businesses can easily track their communication costs and usage patterns, ensuring there are no hidden surprises and fostering greater trust and satisfaction.
Real-Time Cross-Channel Analytics
CA3 delivers real-time insights across all communication channels, including voice, mobile, video, channel and chat. This holistic view allows businesses to understand their communications landscape in its entirety, enabling more informed and strategic decision-making.
Powered by Advanced AI and Data Modelling
At the heart of CA3 is a powerful AI engine coupled with advanced data modelling capabilities. This combination allows CA3 to not only analyse current data but also predict future trends, helping businesses to stay ahead of the curve and proactively address potential issues.
Comprehensive Reporting and Customisation
CA3 offers a wide range of customisable reports and dashboards, drill downs, call explorer view, allowing businesses to tailor the analytics to their specific needs. Whether it’s tracking performance metrics or identifying inefficiencies CA3 provides the tools necessary for precise and actionable insights.
Want to learn more about how Sentel CA3 can transform your analysis and reporting?
Join the future of business analytics and leverage the power of data to transform your organisations communication strategy.
From the Blog
Our blog highlights industry trends, best practices and success stories, showcasing how CA3 empowers organisations across various sectors to optimise their infrastructure and enhance operational efficiency. Join us as we delve into the latest developments, share expert insights and provide tips to help unlock the full potential of your communication solutions.
