Real-Time Data Visualisation
Whether it's call data, video conferencing metrics or channel and chat interactions, our dashboards integrate data from across your estate, providing a single, cohesive overview.
Drill-Down Capabilities
Dive deeper into the data with drill-down functionalities, allowing you to explore specific interactions and performance metrics.
Identify trends, anomalies and areas for improvement with detailed breakdowns.
Cross-Channel Analytics
Integrate data from various communication channels, including voice, video and chat, into a single dashboard.
Understand how different communication methods impact overall performance and employee productivity.
Customisable Views
Tailor dashboards to display the most relevant information for different roles within your organisation.
Create specific views for Executives, Managers and Team Leaders to focus on metrics that matter to them.
Want to learn more about how Sentel CA3 can transform your analysis and reporting?
Join the future of business analytics and leverage the power of data to transform your organisations communication strategy.